EV Concierge
Supporting EV buyers through the purchase process
EV Concierge is a white-labeled chatbot and asynchronous email support system designed to answer common questions about buying and transitioning to personal electric vehicles. It can help redirect customer inquiries to helpful FAQ articles before contact, and gather insights on what prospective EV buyers are inquiring about.
EV Concierge is the perfect solution for companies promoting electric vehicles! Our chatbot is designed to answer common questions about buying and transitioning to personal electric vehicles, making it easy for your customers to make the switch. Plus, our white-labeled solution can be seamlessly integrated into your company website, our sites built for you, or both to ensure a more consistent customer support experience across different domains.
Assisting EV buyers in real time
We help prospective buyers become more informed in the pre-sales step of their journey addressing their questions about:
Total cost of ownership savings
Insurance
Maintenance
Operational considerations
Typical Questions Covered:
-
• Which incentives are available?
• Am I eligible for this or that incentive?
• How do I get this or that incentive?
• Can I combine incentives?
-
• What is the cost of fueling an EV vs. a gasoline vehicle?
• How do you calculate the maintenance savings?
• I don’t know my energy rate. What is a typical cost per kWh?
-
• How clean is an EV compared to a gasoline vehicle?
• Which gas vehicle are you comparing against?
• How do you compare the emissions saved?
• Do emissions depend on what I use to charge my EV or PHEV?
-
• How do I go about charging my EV?
• What do I need to do to install an EV charger at my home?
